LOYALTY FAQ

  • Just click the “join rewards” button at the top of the page or download the matchbox app!

  • Nope 😊

  • The first time you sign up for matchbox rewards, you automatically receive $10 dollars off your next visit! You also get a free pizza on your birthday (redeemable in-store only) plus first access to our newest specials and fun contests/giveaways.

  • At any matchbox location or when you order from matchboxrestaurants.com and sign in with your loyalty account.

    • Give your server your phone number or the email associated with your account when you are ready to pay the bill. Your check subtotal will be added to your account for points.

    • If you have the matchbox app, you can check in while enjoying your meal, and give your server the short code in order to apply your check to your account.

    • Refer a friend! get a $10 referral credit after your friend signs up for a loyalty account + spends at least $25. They must sign up using your special referral code which you will see when you log into your account.

    • Make sure you’re signed up for our emails! Occasionally we’ll send offers to earn extra points.

    • Easy peasy, extra cheesy. You can click here to log into your account.

    • You can also easily access your rewards account and check your balance in our app.

  • No worries! just fill out the form here + attach a copy of your receipt. We’ll handle it for you! Your receipt must show the items ordered, subtotal, date, and check number.

  • Our rewards system will automatically convert every 125 points into $10 matchbucks ready for you to use instantly. For example, if you accrue 150 points, you will see $10 in matchbucks + 25 points. You can check your balance in our app or on a browser here.

  • When you order from order.matchboxrestaurants.com, make sure you click “Sign in” at the top BEFORE you check out. Once you’re logged in, you’ll be able to see any available offers and apply it to your cart. You cannot use or earn rewards on any third party delivery services.

  • Good news! You can opt in to our matchbox Insiders e-club to receive newsletters.